A heat pump runs throughout the heating season, and regular checks help keep it working reliably and economically. We service the Daikin heat pumps we installed, in Bratislava and the Bratislava Region. The recommended interval is set by the manufacturer; with normal operation, an inspection is generally done once a year, ideally before the heating season.

Daikin heat pump indoor unit – one of our projects
Daikin heat pump indoor unit – one of our projects

What we check during a service inspection

  • the outdoor unit: a clean heat exchanger and fan, and free airflow,
  • the drainage of water from defrosting,
  • the pressure and condition of the heating system, filters and venting,
  • operating values, heating and water heating,
  • the control settings and heating curve,
  • the electrical connection and error messages in the control unit.

Why you should not skip servicing

A clogged heat exchanger or filter, incorrect system pressure or badly set controls may not cause an immediate fault, but they can increase consumption. An inspection also reveals small problems in time. If the unit is under warranty, check the warranty terms to see what servicing is required.

When a heat pump is not working

  1. Note down the error code from the display or app.
  2. Check whether the circuit breaker has tripped and whether the outdoor unit is blocked.
  3. Do not interfere with the refrigerant circuit.
  4. Contact us and describe what is happening.

What to tell us when booking

  • the type of unit, if you know it, and the year of installation,
  • the town or village where the unit is located,
  • whether it is a regular inspection or a fault,
  • the error code or a photo of the display.

Related services

If your radiators or underfloor heating do not heat evenly, heating system flushing may help. You can read about choosing and installing a unit on the Daikin heat pumps page. You will find more advice in the articles Heat pump servicing: what it includes and how often and How to reduce heat pump consumption: 10 practical tips.

Indicative prices

  • Heat pump service

    Annual service inspection

    from 160 €

The prices shown are indicative and include VAT. We will confirm the scope and exact price of the service based on the unit and its condition.

Full price list

FAQ

Questions about heat pumps

Can’t find your answer? Call or write to us – we are happy to help.

All questions
What is the difference between an air conditioner and a heat pump?

Both work on a similar principle – they transfer heat between the outdoor and indoor environment. An air conditioner (air-to-air system) heats or cools the air in the room directly. An air-to-water heat pump heats water for the heating system (underfloor heating, radiators) and hot water for the bathroom and kitchen. Read more on our blog.

Can a heat pump also cool?

Some heat pumps can. It depends on the type of unit and the heating system – cooling is possible, for example, through underfloor systems or fan coil units designed for it. With standard radiators, cooling is generally not used.

Is an air-source heat pump worth it?

It depends on the house. The key factors are insulation, the type of heating system, hot water consumption and what you currently heat with. We do not quote general savings percentages – we assess the benefits for your specific house.

Is a heat pump suitable for an older house with radiators?

Often yes, but it requires the right design. For radiators that need a higher water temperature, high-temperature heat pump variants are used. The insulation of the house also matters. We will assess whether it is a suitable solution in your case.

What heat pump output do I need?

The output is determined by the heat loss of the house, not by its floor area. A project or energy performance certificate, information about insulation, the type of heating and hot water consumption all help. Read more in the article What heat pump output do I need.

Can I get a subsidy for a heat pump?

Households can use the Zelená domácnostiam programme, managed by SIEA. The conditions, the amount of the contribution and the dates change – you will find current information at zelenadomacnostiam.sk. Read more in the article Heat pump subsidy.

How noisy is a heat pump?

Noise comes mainly from the outdoor unit and depends on the model, the current output and the location. Do not place the unit under bedroom windows or in narrow spaces where the sound reflects. Read more in the article Heat pump noise.

What should I do if a heat pump fails?

Note down the error code, check the circuit breaker and whether the outdoor unit is blocked by snow or objects. Do not interfere with the refrigerant circuit, and contact a service technician. Read more in the article Heat pump service.

Does a heat pump work in severe frost?

Yes, an air-to-water heat pump heats even in frost. However, its output and efficiency fall as the temperature drops, so the design has to allow for this. The manufacturer states the operating temperature range for each model. Read more in the article Does a heat pump work in frost?

Do I have to change my radiators when replacing a boiler?

Not always. It depends on the water temperature the house needs. It is often enough to replace a few of the smallest radiators or choose a high-temperature unit. Only an assessment of the house gives the answer. Read more in the article Replacing a gas boiler with a heat pump.

Who handles the subsidy application?

The registration and application are primarily made by the household, and by the installer only with an officially certified power of attorney. We prepare the design, check that the equipment is on the list of eligible equipment and supply the invoice and documents needed for the application. Conditions change, so see the current status on the Subsidies page.

How many years does a heat pump take to pay back?

There is no single figure that applies to every house. It depends on the price of the equipment, the subsidy, your current heating, heat loss and energy prices. When replacing a gas boiler, the payback can be long. We explain how to calculate it in the article Heat pump payback.

Book a heat pump service

Fill in this short form. We will get back to you, go through the details and prepare a quote tailored to your needs.

Please enter your full name.

Please enter your phone number, e.g. +421 900 123 456.

Please enter a valid email address.

Please enter your town or district.

Please select a service.

Fields marked * are required. Sending an enquiry is free and without obligation.

Call Get a quote