Heat pump servicing: what it includes and how often
Why regular heat pump servicing matters, what a technician checks, what you can do yourself and what to do if there is a fault or error code.
Read moreService and Maintenance
Advice on maintaining air conditioners and heat pumps: cleaning, servicing, seasonal preparation, condensate, refrigerant and what to do when a unit is not working.
Article list
How to extend the life of an air conditioner: 7 proven steps
The service life of an air conditioner is affected by the quality of installation, correct output, maintenance and how it is used. Seven steps to long and reliable operation.
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Topping up air conditioner refrigerant: when it is needed
Refrigerant is not used up in normal operation. If the level in an air conditioner falls, there is a leak that must be found and repaired. How to recognise a lack of refrigerant.
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Air conditioner condensate: why it forms and why an air conditioner drips
Condensate forms in an air conditioner during cooling. How it is drained, why water may drip from the indoor unit and what to do about it.
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Air conditioner not cooling: the most common causes and what to do
Is your air conditioner not cooling or cooling poorly? Go through the settings, filters and outdoor unit. When it is a fault and when to call a service technician.
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Why is regular air conditioner servicing important?
Regular servicing helps maintain the performance and reliability of your air conditioner and catches problems before they become faults. What we check during a service and when to book it.
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How often should you clean your air conditioner?
Filters regularly, professional cleaning usually once a year. We explain what determines how often an air conditioner needs cleaning and what you can do yourself.
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How to prepare your air conditioner for the summer season
How to prepare an air conditioner for summer: cleaning the filters, checking the outdoor unit, a test run and servicing before the first heatwave.
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